Linda, a librarian in the Bronx

...I told her I would do a one-on-one class with her on a Saturday morning...

An elderly Hispanic lady approached me at the information desk inquiring about computer classes in Spanish. At the time we only offered classes in English, but I told her I would do a one-on-one class with her on a Saturday morning if she was willing to try despite the language barrier. Bright and early Saturday morning, she appeared at the branch with her laptop in hand, ready to go. To my amazement, she grasped everything I taught her. The following week she returned with six other Spanish-speaking seniors, all eager to learn how to use the computer. Every time she comes to the library now she asks, “Do you remember me? I’m the lady who didn’t know how to use the computer.”